French Post Office – La Poste

1. 1. Introduction to La Poste
2. 2. French Postal Tariffs and Services
3. 3. Parcel Delivery in France
4. 4. French Postcodes
5. 5. La Banque Postale
6. 6. Complaints Procedure
7. 7. Glossary of French Postal Terms

---

6. How to Complain to La Poste

If you wish to make a complaint (called a réclamation) about some aspect of the service provided by La Poste then you should write by recorded delivery letter to your local post office, or send an e mail (with difficulty) to the web site of La Poste.

If you do not get the satisfaction you seek within two months, then you should contact the Médiateur du groupe La Poste at the following address:

Le Médiateur du groupe La Poste

44, boulevard de Vaugirard

CP F407

75757 Paris cedex 15

---

Next: Glossary of the French Postal Terms

Back: La Banque Postale