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Frequently Asked Questions - Private Adverts

Please see the section below for further information regarding advertising on French-Property.com.

If you require any further information please contact us.

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Advertising Questions

Support Questions


Advertising Questions

Bullet pointWhy should I advertise on French-Property.com?

French-Property.com was the first French property portal (established in 1995), we are the leading brand and have an established and loyal customer base.

We are a family-run business with a focus on providing good customer support to help make the process as easy as possible. Our staff are happy to help and offer assistance in both French & English.

We have over 74,000 registered members with over 32,000 members receiving regular property emails with property matching their requirements. Our website is well indexed for the major search terms and we have an expanding network of websites to extend the online visibility of your property.

We also host the French Village property exhibitions at A Place in the Sun Live in Birmingham and London. These events provide huge exposure for the company and a brand that can be trusted by our customers.

Please see our company statistics and testimonials for more information.


Bullet pointDo you charge commission or any other fees?

No, we only charge a one-off upfront advertising fee. If you sell your property via French-Property.com then you will not be charged again. Our prices can be found on our private property adverts page.


Bullet pointWhat is the difference between Standard and Premium adverts?

Premium adverts benefit from the following features:

Highlighted advert: Premium adverts are highlighted blue in our search engine to give them greater prominence.

French-Property.com example advert

Dual listing: Premium adverts are listed twice in our search engine. They have a standard search listing and a preferential listing at the top of the search results pages. Please see our private advertiser help guide for more information.

Images: Premium adverts allow for unlimited images. Images are important when advertising property online, they add significant value to your advert and help to attract serious enquiries.

Free Translations: Premium adverts include a free advert translation from French to English.


Bullet pointAm I entering into an exclusive agreement or can I advertise elsewhere?

Private vendors are not entering into an exclusive agreement. An advert on French-property.com will not prevent you from advertising the property for sale elsewhere.


Bullet pointWho receives the enquiries and arranges viewings?

The advert is essentially an online version of a newspaper classified advert. All enquiries made about your property will be sent directly to your email address. All enquiries are stored on your account and are accessible online. All subsequent correspondence, including organising bookings / viewing needs to be organised by yourself. For more information please consult our help pages.


Bullet pointHow effective is advertising on French-Property.com? Do you have any statistics and testimonials?

Our private sales advertising packages are our most successful advertising packages. Privately advertised properties account for over 20% of our total enquiries. Unfortunately we do not have actual statistics on the number of sales that result from our advertising as we are not involved in the sales process. Please see our company statistics and testimonials for more information.


Bullet pointHow do I advertise my property on the homepage?

Featured adverts displayed on the homepage and on other high traffic areas of the website are promoted through the use of SpotClicks. When you purchase a number of SpotClicks, they are assigned to your featured advert and it is included in a random rotation on the homepage and other pages of the website.

Example Premium Property

Visitors can click directly on the advert and will be redirected to your full online advert. This action will deduct one click from your account and your featured advert will expire when all the purchased clicks on your account have been used up. Clicks are only used when the property is accessed by a visitor, not when the advert is displayed.


Bullet point What are SpotClicks?

Spotclicks are a product used to increase the exposure of property adverts on the website. Featured adverts displayed on the homepage and on other high traffic areas of the website are promoted through the use of SpotClicks. When you purchase a number of SpotClicks, they are assigned to your featured advert and it is included in a random rotation on the homepage and other pages of the website.

Example Premium Property

Your advert will also appear as a Featured property in our search engine, therefore it will have a double listing in our search engine with a blue background for greater prominence.


Bullet pointHow do I advertise my property in a banner advert?

It is possible to advertise your property for sale as a banner advert on our website.

If you do not have the suitable banner, we can create a banner on your behalf. To do this we will need 3-5 high quality images of your property.

This product differs from our Standard, Premium, Exhibition and SpotClicks products. For more information and our prices please see our banner advertising page.


Bullet pointHow do I advertise my property at the French Village exhibition?

Each year we host the French Village in London (March/April) and Birmingham (Sept/Oct) at A Place in the Sun Live. We accept adverts in the three months prior to the exhibition.

For more information and our prices please see our French Village private advert page.


Bullet pointHow do I advertise a rental property?

Yes. We offer a separate private rentals product, for more information please see our French rentals page.

Promotion: Rental adverts are free for the first 6 months of advertising!


Support Questions

Bullet pointHow do I begin advertising?

If you are already registered simply login and select "My Properties" from the left hand menu and follow the onscreen instructions.

If you are not yet a member of the website, you may register here. Once registered, simply follow the onscreen instructions.

For a full guide or if you require help please see our private advertiser help guide


Bullet pointHow do I pay for an advert?

Via our secure payment partner Sage Pay, we offer online payment using a debit or credit card.

We also accept PayPal payments and bank transfers. More information about making all these payment can be found in our online invoicing system once you have created your advert.


Mastercard payments accepted Visa payments accepted Visa Debit payments accepted Visa Electron payments accepted PayPal payments accepted Secured by Sage Pay

Bullet pointWho can I contact to discuss advertising?

If you wish to email or telephone a member of the French-Property.com team please go to our contact us page.


Bullet pointCan I change the advert details and photos once my advert is online?

Simply log back into your account and navigate to the advert you have already created. Select the option to edit your property, from here you can change any of the details on the advert. There is no additional cost for making amendments to your advert. For more assistance please consult our help pages or contact a member of our support team from our contact us page.


Bullet pointHow can I attract interest to my advert?

We always advise our customers to try and create the most thorough advert possible to make the most of their advertising. For a full guide on creating an attractive advert please see our private advertiser help guide.

We also recommend our spotclick product to increase the exposure of you advert across the website. Please see the following page for more information


Bullet pointIs there a free trial for new advertisers?

There are no free trials for properties for sale. However, we are currently offering a 6 month free trial on rental adverts. Please see our rental advertising page for more information.


Bullet pointCan you assist with the creation and management of my advert?

Yes. We pride ourselves on our level of customer service provided and offer support in both French & English. If you experience difficulty creating or editing your advert, please consult our help pages. If you still require assistance then please contact a member of our support team from our contact us page.


Bullet pointDo you provide a translation service?

Yes. We offer free translation for Premium advertisers and we also have a special product for French customers called a Standard+ advert which includes translation into English. For more information please see our French private sales page. We are only able to translate from French to English or vice-versa.


Bullet pointCan I include a hyperlink on my advert?

You may include an external web address in your advert description. Unfortunately, it will not appear as a clickable link as our system does not allow for the inclusion of hyperlinks.


Bullet pointCan I advertise a property without DPE and GES data?

DPE survey data is required for all adverts hosted within France. As French-Property.com is based in the UK, we have been informed by the French authorities that our advertisers do not have to include this information. However, all vendors have to undertake full diagnostic surveys before selling which includes Diagnostic de Performance Energétique - DPE so we recommend that you include this on the advert for completeness. For more information about statutory surveys please see our French property survey guide.


Bullet pointHow can I protect my personal information?

We take every possible measure to prevent illegitimate enquiries, however, we are unable to block them entirely. There are a number of measures you can take to protect yourself when advertising on any website.

We recommend not displaying your phone number or any other personal details in the content of your advert.

All online enquiries are sent via email so the enquirer does not have access to any personal information until you disclose this through correspondence. Therefore, it is always necessary to be vigilant before sending any replies.

We would also recommend that you create a new free email address specifically for the sale of your house. This will prevent your personal email address from being disclosed.

For a complete guide on how to protect yourself when advertising on French-Property.com please see our private advertiser help guide.


Bullet pointDo you liaise with buyers and arrange the sale of my property?

No. All enquiries are sent to you automatically via our online enquiry system. Advertisers need to follow up the enquiries directly and liaise with potential buyers. We send you a weekly enquiry report and you are also able to view all of your enquires and statistics online.


(Please view our guide to selling property in France for information about what to do when you find a potential buyer: http://www.french-property.com/guides/france/sale/offer/)


Bullet pointDo you provide advert performance statistics?

Yes. You can view daily and monthly advert statistics for property views and enquiries. To view your statistics, simply login and select "My Properties" from the left hand menu and then click on the "statistics" link displayed beneath your advert price.


Bullet pointDo you organise property viewings?

No. We do not organise or partake in property viewings. You need to liaise directly with potential buyers to arrange viewings.


Bullet pointWhere can I find more information about French-Property.com?

Please visit our about us page: http://www.french-property.com/info/.


Bullet pointHow many photos can I upload?

You can upload unlimited photos with the Premium advert package. The standard advert package only includes up to 10 photos.


Bullet pointCan you provide a valuation of my property?

No. Unfortunately we do not offer property valuations. We recommend getting a professional valuation from a local agent or surveyor. It is also worth researching similar properties for sale in your local area.


Bullet pointCan I market my property with a local estate agent?

Yes. You can use an estate agent to market your property at any time. Your advertising with French-Property.com is not on an exclusive basis.


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advertising@french-property.com | English: +44 (0)207 1352222 | Français: +44 (0)207 1352220 | French flag Version Française